Whether you have a question about our platform, need help with a migration, or want to discuss a partnership, we are here to help.
Many questions have quick answers. Here are the ones we hear most often.
Yes. Every new account starts with a free trial period. No credit card required. You get full access to all platform features so you can test with a real site before committing.
Absolutely. We offer free assisted migration for all new customers. Our team handles the entire process: files, database, DNS, and SSL. Most migrations complete within 24 hours with zero downtime. Learn more
Nothing bad. Your site auto-scales to handle the traffic, and you pay only for what you use. There are no overage penalties and no surprise bills. You can set spending alerts and caps in the dashboard at any time.
All data is stored exclusively within the European Union, in ISO 27001-certified data centers in Germany. We do not use any US-based sub-processors for core infrastructure. Full details in our GDPR page.
No. Grandhosting is entirely pay-as-you-go. You top up your wallet and pay for what you use. No annual contracts, no lock-in, no cancellation fees. You can leave at any time and we will help you export your data.
Yes, and we do it well. Our WooCommerce preset includes optimized PHP extensions (GD, SOAP, BCMath), higher resource allocations, and Redis object caching tuned for transactional workloads. Learn more
Nearly all plugins work out of the box. We block a small list of plugins known to cause security or performance issues on managed infrastructure (such as caching plugins that conflict with our server-level caching). The full list is available in our documentation.
We run automated nightly backups of both your files and database, stored on encrypted cloud storage with 30-day retention. You can also trigger on-demand backups from the dashboard. Restores are one-click.
Early access pricing stays yours forever. Create a free demo site — no credit card, no contracts.
Create Free Demo Site